Anti-SPAM Policy
This policy is subject to change, so please check regularly for updates.
This policy is in addition to UIS Online Terms and Conditions.
1. You will not send SPAM, or any unsolicited commercial E-mail from our network,
or promote a website hosted on our network using SPAM. UIS Online reserves the
right to determine what constitutes SPAM and terminate all services, without
prior notice, of any customer disregarding this policy. YOU WILL BE CHARGED A
'CLEAN UP' FEE OF £500 PLUS AN ADDITIONAL £200 PER HOUR ADMINISTRATIVE
CHARGES FOR ACCOUNTS TERMINATED OR SUSPENDED DUE TO SPAM.
2. Web Hosting customers are permitted to send confirmed 'opt-in' bulk-E-mail
to Mailing Lists of up to 500 recipients per hour and a maximum of 3000 recipients
per day. If you exceed this limit or if such E-mail is reported as SPAM then clause
1 of this policy will be applied. IF YOUR ACTIONS CAUSE OUR MAIL SERVERS OR ANY
OF OUR IP ADDRESSES TO BE BLACKLISTED (THIS INCLUDES BUT IS NOT LIMITED TO ANTI-SPAM
ORGANISATIONS, MAIL FILTERING SYSTEMS, RBL LISTS, INTERNET SERVICE PROVIDERS)
YOU WILL BE CHARGED £500 PLUS AN ADDITIONAL £200 PER HOUR ADMINISTRATIVE
CHARGES INCURRED TO REMOVE AND PROTECT MAIL SERVERS AND IP RANGES.
3. You will represent, undertake and warrant to UIS Online that any bulk-E-mail,
sent either using the services provided by UIS Online or to promote a website
or domain held on the UIS Online Network, will comply with the terms below. Any
bulk-E-mail that does not comply with these terms will be treated as SPAM and
clause 1 of this policy will apply: -
3.1. Every E-mail must clearly state who the sender is and give clear
and precise instructions on how to be removed from receiving any further
communications of the same or similar nature. The removal instructions
shall be easy to understand and must aid and not hinder the subscriber.
3.2. You shall ensure that before the sending of any bulk-E-mail you have received
back a 'Subscription Confirmation Request' from each recipient's E-mail address
that proves that the recipient did in fact 'opt-in' to receiving communications
of this kind. If you do not have such proof then it will be treated as SPAM
and clause 1 of this policy will be applied.
3.3. You shall ensure the 'Subscription Confirmation Request' sent to the recipient
to confirm 'opt in' of bulk-E-mail shall not be an advertisement for products
or services.
3.4. Every E-mail must comply fully with UK and European Laws.
4. To prevent the sending of bulk unsolicited E-mail and to prevent the IP addresses of UIS Online being blocked by IP address blocking, then clause 1 of this policy will be applied, in the following scenarios: -
4.1. Where UIS Online has received any complaints concerning unsolicited
E-mail originating from a UIS Online hosted domain.
4.2. Where UIS Online have received any complaints concerning unsolicited E-mail
being sent to promote websites and domains that are hosted on the UIS Online
network. This also includes domains which use the UIS Online domain forwarding
service.
4.3. Where bulk-E-mail is sent to a 'dirty list' of unconfirmed 'opt-in' E-mail
addresses.
4.4. Where bulk-E-mail is sent to E-mail addresses harvested from the Internet.
4.5. Where bulk-E-mail is sent to E-mail addresses obtained from another party,
even if the other party claim the list is 'opt-in'.
4.6. Where you have not put in place adequate protection to prevent web applications
and scripts from sending unsolicited spam E-mail for your website.
5. Nothing in this policy is intended to grant any right to transmit or send E-mail to, or through, the Services provided by UIS Online. Failure to enforce this policy in every instance does not amount to a waiver of UIS Online's rights.
6. Unauthorized use of the Services in connection with the transmission of unsolicited E-mail, including the transmission of E-mail in violation of this policy, may result in civil, criminal, or administrative penalties against the sender and those assisting the sender.